Service Support Coordinator

Reference Number: 1723   

Job Title: Service Support Coordinator
Employment Type: Fixed-Term Position Part Time until July 2026                                                              

Hours per Fortnight: 48
Location: Either Benalla, Cobram, Shepparton

Closing date: 05/06/2025

For a confidential conversation please contact: Jan McRae Jan.McRae@gvhealth.org.au

About GV Health:

At Goulburn Valley Health we pride ourselves on delivering person-centred care. We aim to enhance patient experience through improved service access, developing partnerships, meeting growth in demand, implementing innovative service models and ensuring workforce flexibility.

Click HERE to find out more information about GV Health and our services.

Click HERE to find out more from our staff about a career and lifestyle at GV Health.

Our Region

Great things happen here! Follow the link to find out what its like to live, work and play in our wonderful region: Greater Shepparton: Great Things Happen Here

About the role:

The Service support coordinator role is an administrative role that supports Aged Care clients to manage their Home Care funds through coordination of supports. This SSC position is dedicated to supporting the Commonwealth Home Support Program - Flexible Respite  (CHSP-FR).  As a Support Coordinator you will work with the CHSP-FR Coordinator arranging and monitoring respite services as well as working  with Case Managers and Clients to maintain their independence by connecting them to services and monitoring their satisfaction. In this role you will be part of a vibrant hard working team working to ensure our consumers are well supported to maintain independence in their homes.

Community Interlink is a partnership between regional hospitals and health services from central and northern Victoria and southern New South Wales.

The alliance assures the availability of locally-governed Home Care Packages and NDIS supports to communities within our region.

For more information about Community Interlink and this role you can visit our website employment - Community Interlink

We are looking for:

• Amazing people who will promote our values and be part of our supportive and inclusive team
• A local person who wants to support their community members
• Someone who is passionate about quality services and maintaining consumer independence
• Someone who is efficient and has good computer and phone skills
• Someone with a clear / satisfactory result from the National Disability Insurance Scheme (NDIS) Worker Screening Check before commencement

Position Description: HERE

If qualifications are a requirement for this position, please attach a copy in support of your application. Qualification requirements are outlined in the Position Description under 'Key Selection Criteria'

Why work at GV Health? 

• Free Community Connector Program to personally welcome and connect you to our wonderful community
• Generous salary packaging, subsidised staff parking and discounted leisure memberships
• Flexible work practices and options to purchase additional leave to support work/life balance
• Paid parental leave
• Professional development and study leave to help reach your learning and career goals
• A confidential employee assistance program (EAP) for you and your loved ones
• Social club membership offering a range of events, functions and local community discounts
• Our CREATE Outstanding monthly, bi-monthly and annual reward and recognition program

GV Health is an equal opportunity employer and encourages applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and linguistically diverse backgrounds are encouraged. GV Health has zero tolerance of abuse, bullying and harassment and discrimination in all forms, and is committed to the safety, protection and wellbeing of all children.

Pre-employment screening checks may be required, including but not limited to; Working with Children's Check (WWCC), National Disability Insurance Scheme (NDIS) Worker Screening, International and National Police Checks, Aged Care Statutory Declaration, immunisations as mandated by Department of Health. Further details of pre-employment requirements are provided in the Position Description and to successful candidates, or upon request. 

GV Health reserves the right to vary pre-employment screening from time to time and as directed by legislation and operational requirements. 

Recruitment agencies should note that GV Health does not accept agency resumes. GV Health is not responsible for any fees related to any unsolicited resumes submitted by Recruitment Agencies.