Dictation and Transcription Support Clerk 1

Reference number: 2780  

Job title: Dictation and Transcription Officer 

Employment type: Permanent Part - Time                                                          

Hours per fortnight: 24 

Classification: Grade 2 Level 1 - Level 5 (HS2, HS18 - HS21)

Closing date: 05/08/2026

For a confidential conversation please contact: Annie Manning on 4804 4340 or Annie.Manning@gvhealth.org.au

About the role:

The Dictation and Transcription Officer provides operational, administrative, and system support for the Information Service dictation and transcription function at GV Health.  The role acts as the primary point of contact for users of the dictation and transcription system and is responsible for coordinating, processing, and distributing correspondence to support timely clinical care.

The position oversees the day-to-day monitoring and maintenance of the dictation and transcription system, including user management, system activity, and liaison with clinicians, transcription service providers, and the Information Technology Department to ensure service availability, effective turnaround times, and resolution of system issues.  The role supports and delivers user training, maintains documentation and duty routines, and contributes to service reviews and process improvement initiatives.

In addition, the Dictation and Transcription Officer provides administrative support to the Management Team - Information Services, monitors and supports the Information Services Help Desk, and works collaboratively within the Information Services team.  All duties are undertaken in accordance with confidentiality and privacy, contributing to clinical effectiveness and the delivery of a high-quality, efficient, and responsive Information Service.

You can view the Position Description: HERE

If qualifications are a requirement for this position, please attach a copy in support of your application. Qualification requirements are outlined in the Position Description under 'Key Selection Criteria'. 

How to apply:

External applicants: please click ‘apply now’ to submit your application.

Current employees: please submit your application through the Employee Login on the Careers page. Internal applications can only be accepted via your employee profile: https://careers.gvhealth.org.au/  

About GV Health:

Goulburn Valley Health is the main health service in our region. Services include; a 24-hour Emergency Department, Surgery, Medical, Women’s and Children’s, Rehabilitation and Palliative Care, Mental Health, Outpatients, community-based health programs and services at Tatura, Rushworth and Euroa.

With more than 3,000 staff, we pride ourselves on delivering person-centred care. We aim to enhance the patient experience through improved service access, developing partnerships, meeting growth in demand, implementing innovative service models and supporting workforce flexibility.

Visit https://www.gvhealth.org.au/ to learn more. 

Our region: 

Centrally located in Regional Victoria, Greater Shepparton is the ideal place to call home.

A well-rounded lifestyle that is hard to beat, with a vibrant and progressive community that offers the best of both provincial and metropolitan lifestyle in one of Victoria’s most liveable regional cities.  Home | Greater Shepparton: Great Things Happen Here

Our benefits:  

• Free Community Connector Program to personally welcome and connect you to our community
• Generous salary packaging, subsidised staff parking and discounted leisure memberships
• Flexible work practices and options to purchase additional leave to support work/life balance
• Paid parental leave
• Professional development and study leave to help reach your learning and career goals
• A confidential Employee Assistance Program for you and your loved ones
• Social club membership offering a range of events, functions and local community discounts
• Our CREATE Outstanding monthly, bi-monthly and annual reward and recognition program

Safe, respectful and inclusive workplace: 

GV Health is an equal opportunity employer and encourages applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQA+, who have different abilities, or are from culturally and linguistically diverse backgrounds.

GV Health has a zero tolerance of abuse, bullying and harassment, sexual harassment and discrimination in all forms, and is committed to fostering a psychologically safe workplace that supports the health, safety and wellbeing of our people. We are also committed to the safety, protection and wellbeing of all children.

Pre-employment requirements:

Pre-employment screening checks may be required, including but not limited to; Working with Children Check (WWCC), National Disability Insurance Scheme (NDIS) Worker Screening, International and National Police Checks, Aged Care Statutory Declaration, Visas and valid working rights in Australia, immunisations as mandated by Department of Health.

Further details of pre-employment requirements are provided in the Position Description and to successful candidates, or upon request. GV Health reserves the right to vary pre-employment screening from time to time and as directed by legislation and operational requirements. 

Recruitment agencies should note that GV Health does not accept agency resumes. GV Health is not responsible for any fees related to any unsolicited resumes submitted by Recruitment Agencies.