Dictation and Transcription Support Clerk

Reference Number: 2423

Job Title: Dictation and Transcription Officer 

Employment Type: Casual                                                               

Hours per Fortnight: As required

Classification: Grade 2 Levels 1 - 5 (HS2 - HS21)

Location: Graham Street 

Closing date: 25/02/2026

For a confidential conversation please contact: Annie Manning, 4804 4340 or Annie.Manning@gvhealth.org.au 

About GV Health:

At Goulburn Valley Health we pride ourselves on delivering person-centred care. We aim to enhance patient experience through improved service access, developing partnerships, meeting growth in demand, implementing innovative service models and ensuring workforce flexibility.

Click HERE to find out more information about GV Health and our services.

Click HERE to find out more from our staff about a career and lifestyle at GV Health.

Our region:

Great things happen here! Follow the link to find out what its like to live, work and play in our wonderful region: Greater Shepparton: Great Things Happen Here

About the role:

The Dictation and Transcription Officer provides operational, administrative, and system support for the Information Service dictation and transcription function at GV Health.  The role acts as the primary point of contact for users of the dictation and transcription system and is responsible for coordinating, processing, and distributing correspondence to support timely clinical care.

The position oversees the day-to-day monitoring and maintenance of the dictation and transcription system, including user management, system activity, and liaison with clinicians, transcription service providers, and the Information Technology Department to ensure service availability, effective turnaround times, and resolution of system issues.  The role supports and delivers user training, maintains documentation and duty routines, and contributes to service reviews and process improvement initiatives.

In addition, the Dictation and Transcription Officer provides administrative support to the Management Team - Information Services, monitors and supports the Information Services Help Desk, and works collaboratively within the Information Services team.  All duties are undertaken in accordance with confidentiality and privacy, contributing to clinical effectiveness and the delivery of a high-quality, efficient, and responsive Information Service.

Position Description: HERE

If qualifications are a requirement for this position, please attach a copy in support of your application. Qualification requirements are outlined in the Position Description under 'Key Selection Criteria'

Why work at GV Health? 

• Free Community Connector Program to personally welcome and connect you to our wonderful community
• Generous salary packaging, subsidised staff parking and discounted leisure memberships
• Flexible work practices and options to purchase additional leave to support work/life balance
• Paid parental leave
• Professional development and study leave to help reach your learning and career goals
• A confidential employee assistance program (EAP) for you and your loved ones
• Social club membership offering a range of events, functions and local community discounts
• Our CREATE Outstanding monthly, bi-monthly and annual reward and recognition program

GV Health is an equal opportunity employer and encourages applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and linguistically diverse backgrounds are encouraged. GV Health has zero tolerance of abuse, bullying and harassment and discrimination in all forms, and is committed to the safety, protection and wellbeing of all children.

Pre-employment screening checks may be required, including but not limited to; Working with Children's Check (WWCC), National Disability Insurance Scheme (NDIS) Worker Screening, International and National Police Checks, Aged Care Statutory Declaration, Visas and valid working rights in Australia, immunisations as mandated by Department of Health. Further details of pre-employment requirements are provided in the Position Description and to successful candidates, or upon request. 

GV Health reserves the right to vary pre-employment screening from time to time and as directed by legislation and operational requirements. 

Recruitment agencies should note that GV Health does not accept agency resumes. GV Health is not responsible for any fees related to any unsolicited resumes submitted by Recruitment Agencies.