Safety, Quality & Experience Manager

Reference Number: 2604   

Job Title: Safety, Quality & Experience Manager

Employment Type: Permanent Part-Time                                                               

Hours per Fortnight: 64 

Classification: Clinical Nurse Consultant C (ZA7 - ZA8) 

Location: Graham Street Campus 

Closing date: 09/06/206

For a confidential conversation please contact: Tanya Kuiper on Tanya.Kuiper@gvhealth.org.au 
 

About GV Health:

At Goulburn Valley Health we pride ourselves on delivering person-centred care. We aim to enhance patient experience through improved service access, developing partnerships, meeting growth in demand, implementing innovative service models and ensuring workforce flexibility.

Click HERE to find out more information about GV Health and our services.

Click HERE to find out more from our staff about a career and lifestyle at GV Health.

Our region:

Great things happen here! Follow the link to find out what its like to live, work and play in our wonderful region: Greater Shepparton: Great Things Happen Here

About the role:

The Safety, Quality & Experience Manager has responsibility for the functional and operational responsibilities of the Quality, Risk & Innovation Unit, inclusive of accreditation, incident management, risk management, feedback management and consumer experience, continuous improvement, audit and controlled documents.  This is inclusive of monitoring of the end to end processes for the systems, and their effectiveness that the Quality, Risk & Innovation Unit have responsibility for.

The Safety, Quality & Experience Manager works within the Clinical Governance, Risk Management and Improvement Frameworks of GV Health and leads and coordinates safety, quality, risk and innovation activities across GV Health and takes the functions of the Quality, Risk & Innovation Unit to the forefront of patient care.

This role supports all staff to understand their department’s safety, quality and consumer experience performance and associated opportunities for improvement.

Successful candidate will have:

• Current registration with the Australian Health Practitioner Regulation Agency (AHPRA) as a Registered Nurse.
• Significant leadership skills and management experience with capacity to influence change and create a culture of continuous quality improvement.
• Demonstrated success in leading the design, management, implementation and evaluation of quality improvement projects or change management programs within a multi-disciplinary environment. 
• Experience in planning and implementing accreditation programs.
• Demonstrated skills and experience in collection and analysis of qualitative and quantitative information and report generation.
• Experience in the processes of incident risk, continuous improvement and complaint management.
• Working knowledge of current principles of risk management and clinical governance.  
• Excellent written, communication and interpersonal skills, including high level quality reports to governing bodies and well-developed presentation skills.

Position Description: HERE

If qualifications are a requirement for this position, please attach a copy in support of your application. Qualification requirements are outlined in the Position Description under 'Key Selection Criteria'

Why work at GV Health? 

• Free Community Connector Program to personally welcome and connect you to our wonderful community
• Generous salary packaging, subsidised staff parking and discounted leisure memberships
• Flexible work practices and options to purchase additional leave to support work/life balance
• Paid parental leave
• Professional development and study leave to help reach your learning and career goals
• A confidential employee assistance program (EAP) for you and your loved ones
• Social club membership offering a range of events, functions and local community discounts
• Our CREATE Outstanding monthly, bi-monthly and annual reward and recognition program

GV Health is an equal opportunity employer and encourages applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and linguistically diverse backgrounds are encouraged. GV Health has zero tolerance of abuse, bullying and harassment and discrimination in all forms, and is committed to the safety, protection and wellbeing of all children.

Pre-employment screening checks may be required, including but not limited to; Working with Children's Check (WWCC), National Disability Insurance Scheme (NDIS) Worker Screening, International and National Police Checks, Aged Care Statutory Declaration, Visas and valid working rights in Australia, immunisations as mandated by Department of Health. Further details of pre-employment requirements are provided in the Position Description and to successful candidates, or upon request. 

GV Health reserves the right to vary pre-employment screening from time to time and as directed by legislation and operational requirements. 

Recruitment agencies should note that GV Health does not accept agency resumes. GV Health is not responsible for any fees related to any unsolicited resumes submitted by Recruitment Agencies.